Terms & Conditions

Quotations

Quotations are valid for the period stated on the quotation and are subject to a site assessment. All prices are in South African Rand and include VAT unless stated otherwise.

Orders & payment

Orders are confirmed on acceptance of a quotation and receipt of any required deposit. Payment terms (including deposit structure, milestone payments and approved business credit accounts) are confirmed at quotation stage.

Supply & installation

Lead times are estimates confirmed in writing per project. Installation is carried out by Spode's teams to the agreed design and recognised safety standards. The customer is responsible for providing safe site access and accurate site information.

Warranty

Spode warrants the structural integrity of its racking, shelving and mezzanine systems as set out in the applicable quotation, subject to normal use and standard inspection cycles. Misuse, overloading, unauthorised modification or impact damage may void the warranty.

Liability

Spode's liability is limited to the extent permitted by law. We are not liable for indirect or consequential loss arising from the use of our products where they have been modified, overloaded or used outside their design specification.

Contact

For any question about these terms, email sales@spode.co.za or contact your nearest Spode branch.