Privacy Policy
How Spode Storage Solutions collects, uses and protects your personal information, in line with the Protection of Personal Information Act (POPIA).
Information we collect
When you request a quote, book a site assessment or contact us, we collect the details you provide: typically your name, company, phone number, email address and information about your storage requirements. We also collect basic technical data (such as pages visited) to operate and improve this website.
How we use your information
We use your information to respond to enquiries, prepare quotations, arrange site assessments and installations, and to provide after-sales support. We do not sell your personal information to third parties.
Sharing
We share information only with the parties needed to deliver your project, for example our installation and logistics teams, and where required by law. Any third parties are expected to handle your information securely.
Your rights under POPIA
You have the right to access the personal information we hold about you, to ask us to correct or delete it, and to object to certain processing. To exercise these rights, contact our Information Officer, Myles Baker, at myles@spode.co.za.
Data security & retention
We take reasonable measures to protect your information and retain it only as long as needed for the purposes above or as required by law.
Cookies and analytics
This website uses cookies. Essential cookies are needed for the site to work. With your consent we also use analytics and advertising cookies, including Google Analytics, Google Tag Manager and Google Ads, to understand how the site is used and to measure our marketing. These are set only after you accept them in the cookie banner. You can change or withdraw your choice at any time using the Cookie preferences link in the footer; declining leaves only the essential cookies in place.
Information Officer
Spode Storage Solutions' appointed Information Officer for POPIA is Myles Baker. For any privacy question, access request or PAIA request, contact him at myles@spode.co.za or on +27 (31) 263 0055.
Contact
For general enquiries, email sales@spode.co.za or call your nearest Spode branch.