We deliver on this commitment by:
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Undertaking projects and installation jobs in accordance with Quality Management procedures that are appropriate to the activities being undertaken, and reflect recognised industry best practice.
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Providing all staff with Knowledge, skills, tools and equipment/resources to be able to fully implement these Quality Management procedures at all times and in all working environments.
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Setting and imparting quality objectives to all staff members on a regular basis.
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Communicating and working with customers to fully understand their needs in order to maintain the highest quality standards and satisfaction.
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Provide training for all staff in quality management procedures relevant to their jobs
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Requiring all staff to operate in accordance with relevant quality management procedures at all times
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Ensuring that all that we do meets the Quality Standards set out in these procedures.
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Reviewing and revising this policy as necessary at regular intervals.